SUPPORT

Need help?

We're here to help you take back control. Check the FAQ below or reach out directly.

Email Support

For bugs, feature requests, or account issues, email us at rrruco@gmail.com. We typically respond within 24 hours.

Subscription Issues

Subscriptions are managed through the App Store. To cancel, change, or restore your subscription, go to Settings > Apple ID > Subscriptions on your iPhone.

Frequently Asked Questions

How does QuitScroll block apps?

QuitScroll uses Apple's official Screen Time API (FamilyControls framework) to apply system-level shields to selected apps. This means apps are blocked at the iOS level — not with a simple overlay that can be dismissed.

Is my data sent to any servers?

No. All your data stays on your device. We don't collect analytics, track usage, or store any personal information on external servers. See our Privacy Policy for full details.

Can I unblock apps in an emergency?

Yes. Tap "Protocol Active" on the home screen to start the unlock process. You'll face a shame countdown screen first — this friction is intentional to prevent impulsive unlocking. After the countdown, apps are unblocked for 5 minutes before re-engaging.

What's included in the free plan?

Free users can block up to 3 apps, use default shame messages, and track their streak. Premium unlocks unlimited apps, custom shame messages, weekly analytics, focus scheduling, daily limits, and guilt-trip tasks.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name at the top, then tap Subscriptions. Find QuitScroll (listed as Reset Scroll) and tap Cancel Subscription. You'll keep access until the end of your current billing period.

How do I restore my purchase on a new device?

Open QuitScroll, go to Settings, and tap "Restore purchases." Make sure you're signed in with the same Apple ID used for the original purchase.

The app isn't blocking my apps. What should I do?

Make sure you've granted Screen Time permissions when prompted. Go to Settings > Screen Time and ensure it's enabled. If issues persist, try removing and re-selecting your apps in QuitScroll, then tap "Engage Protocol" again.

Does QuitScroll work with parental controls?

QuitScroll uses the same Screen Time framework as parental controls. If your device already has parental restrictions, there may be conflicts. QuitScroll is designed for self-directed use by adults.